Privacy Policy

Data stored by Chassis

You provide vehicle profiles, notes, tasks, build records, purchases, photos, files, imports, and history when you create or import them. Chassis stores this content on your device and uses it only to provide app features. When iCloud is available, Apple's private CloudKit service can sync it among your devices.

The released apps do not send your vehicle repository to servers operated by the developer. Private iCloud sync transfers records through Apple's CloudKit service; it does not give us access to your private iCloud repository. Apple's handling of this data is subject to Apple's privacy policy and your device settings.

Chassis does not request a vehicle identification number (VIN). If you include a VIN or other personal information in a note, photo, file, or other record, that content follows the same storage, sync, export, and sharing rules as your other records. Avoid including sensitive information you do not need.

On iPhone, unfinished notes and guided build capture can have local recovery drafts. These drafts do not sync through CloudKit or appear in repository exports until saved as records. Saving or discarding removes the corresponding draft after the operation succeeds. Device backups you control may include local app data.

On iPhone, car headers can keep a small, protected display preview on your device to load faster. These previews are excluded from backup, limited in size and lifetime, and removed when their source is removed or replaced, or when you reset Chassis. Original photos remain in your normal export. No preview is sent to a server.

Data you choose to share

Exports and Build Sheets are created on your device. You can also copy build text on iPhone. These copies leave the app when you copy them or choose a destination through an Apple share or save action. They are not automatically sent to us. If you send a copy to support, the support communications section below applies.

Copied context may be available to your nearby Apple devices through Universal Clipboard. A destination you choose controls its own copy under its privacy and retention terms.

Mac files and local drafts

Chassis for Mac keeps records in its app sandbox. Photos selected through Finder or the Photos picker are copied into your records only when you save. Plain-text imports are reviewed before saving; source files are left unchanged. Crop and cutout processing happens on your Mac.

Unfinished notes and guided mod capture can have local recovery drafts. These do not sync through iCloud or appear in repository exports. Saving or discarding removes the corresponding draft after the operation succeeds. Mac backups that you control may include app data. Window restoration stores car and record references locally, and search stays on your Mac.

JSON and PNG save panels let you choose a destination. A chosen cloud-drive folder may sync the saved file under your settings. Chassis removes its temporary export files, but later deleting a Chassis record does not remove copies you exported.

Home Screen widgets

When you add a Car & capture widget on iPhone, your chosen car name, photo and next task can appear on the Home Screen. Turn off Show details in the widget configuration to hide them. Chassis prepares a small, protected display copy locally; it is excluded from backup, refreshed after saved changes, and cleared when you reset Chassis. Original records remain in your normal export. The widget does not send this content to a server. Apple controls widget rendering, privacy settings and refresh timing.

Diagnostics

On iPhone, Chassis keeps limited support events and Apple MetricKit reports on your device. Events older than 14 days and reports older than 30 days are removed when Chassis next reads or updates the corresponding diagnostics store. Files can remain longer while the app is inactive. These diagnostics are not sent to us automatically.

You can clear diagnostics or choose to export a support bundle from Settings. The bundle is designed to exclude vehicle records, notes, photos, and imported data. Review it before sharing. If you email it to us, it is handled as support correspondence.

App Store reviews

On iPhone, Chassis may offer Apple’s optional rating prompt after you have used the app and completed tasks. It keeps a small amount of scheduling information on your device, including up to three task identifiers, to avoid repeated requests. This information is not sent to Chassis or Apple, is not synced through iCloud, and is cleared by Delete all data. Write a Review in Settings opens the App Store. Apple handles ratings and reviews you choose to submit under its App Store terms.

App Store purchases

Chassis for Mac is a one-time paid download, with no subscription or tip jar. Apple handles the download purchase and retains its purchase history. Chassis does not maintain a Mac purchase ledger or send vehicle records to a payment service.

On iPhone, you can support Chassis with an optional, one-time App Store tip. Tips do not unlock features. Apple handles payment and purchase history under its App Store privacy terms. Chassis does not receive your payment details or send your vehicle records to Apple's payment service.

Chassis handles purchase verification and completion on your device, keeping transaction information only in memory. It does not maintain a purchase database or include tips in vehicle exports or diagnostics. Deleting Chassis data does not refund tips or erase Apple's purchase history. Manage purchase history and refund requests through Apple.

Support communications

If you email support, we receive your email address, message, and any attachments you include. Cloudflare Email Routing forwards the message to our support inbox, which is hosted by Google Gmail. Google stores and processes that correspondence to provide the email service under its privacy policy.

We use correspondence only to respond to requests, maintain service and security records, prevent abuse, and meet legal obligations. We retain it only as reasonably needed for those purposes, considering whether a request is unresolved, whether records are needed to investigate a recurring issue or security incident, and any applicable legal retention requirement. You can request deletion using the contact below. Provider backup and recovery copies may remain under the provider's retention practices after deletion from our inbox.

Please send only what is needed for your request. Do not email passwords, payment information, API keys, full VINs, or sensitive vehicle files.

Website visits

Cloudflare hosts and protects our website and handles the getchassis.app redirect to the App Store. Visiting these addresses sends Cloudflare connection and request information, such as your IP address, requested URL, browser information, and request time, to deliver the page or redirect, maintain reliability, and prevent abuse. After the redirect, Apple handles your App Store visit under its privacy terms.

The website also enables Cloudflare's browser-based network-error reporting. Supporting browsers may send connection-failure reports to Cloudflare, including the requested URL and network timing or error information. Cloudflare processes the connection's IP address to derive approximate network location and says it does not retain client IP addresses in this reporting pipeline. See Cloudflare's network-error reporting explanation.

Cloudflare may retain operational and security information under its privacy policy. Website processing does not provide access to your Chassis vehicle repository. Do not put private record content or sensitive identifiers in website URLs.

We do not add advertising cookies, tracking pixels, or behavioral analytics to the website, and we do not permit third parties to use our website to track visitors across unrelated websites for advertising. Because we do not engage in that tracking or sell or share personal information for cross-context behavioral advertising, browser Do Not Track and Global Privacy Control signals do not change these practices. Hosting, security, and network-error reporting still operate.

Service providers

• Apple provides App Store distribution and optional tip payments, private iCloud and CloudKit sync, system sharing, Photos, and MetricKit.
• Cloudflare provides website hosting, network security, network-error reporting, and support email routing.
• Google Gmail hosts the support inbox and stores support correspondence.

We require service providers handling personal information on our behalf to protect it consistently with this policy and applicable law. Apple and other providers also handle information under their own terms and privacy policies, including when you use their services directly. Information handled by these providers may be processed in the United States and other countries where they operate.

Your controls and deletion

• Edit, delete, restore, or permanently remove supported records in the app.
• Export a portable copy of your records.
• On iPhone, use Delete all data in Chassis Settings to erase the local repository and its private iCloud records, along with local drafts, diagnostics, and app settings. Completing iCloud deletion requires internet access and the same iCloud account. Copies saved outside Chassis remain.
• Choose whether and where to share data.
• Manage iCloud, Photos, and file access in system Settings. On iPhone, you can also clear local diagnostics in Chassis Settings.
• Request access to, correction of, or deletion of personal information we hold in support correspondence by emailing support@chassis.build.

Deleting the app may not remove records already stored in your private iCloud account. Manage those records through Chassis or Apple's iCloud controls.

We cannot retrieve or erase your private iCloud repository for you. For requests concerning information we hold, we may ask for information reasonably necessary to verify your request. Applicable law may provide additional rights, and some information may need to be retained to meet legal obligations. We will explain any applicable limitation when responding. Deleting a record or support message does not remove copies you or other recipients have saved elsewhere.

Changes to this policy

We will publish updates here and change the effective date. For material changes to how we collect, use, or share personal information, we will provide a prominent notice on this website and, when the change affects app features, in the app before the change takes effect. We will obtain consent where required. A policy update alone does not authorize new external processing of your vehicle records.

Contact

For privacy questions or requests, contact William Tradd McCorkle, the developer of Chassis, at support@chassis.build.